My research focus is on collaborative systems that support human
interaction through computer systems. My career goal is to understand
how to develop and apply computer technology to the problems of human
organizations.
One of the biggest such problems is getting the right information
to the right people. The Internet has democratized the publishing
process. Now, anyone who wants can publish anything they want,
just by creating a Web site. We humans are hopelessly overmatched
by the increasing volumes of information that are published.
Collaborative filtering is a technology that enables us to all
work together to sift through the millions of documents on any
topic to find those that are most appropriate for each of us.
Collaborative filtering works by learning which kinds of documents
each of us likes, and finding other people who share out interests.
Across our entire research program, our goal is to understand how
computers can be used to help people process information more efficiently,
and work together better.
I am currently involved in several research
projects to explore these topics.